Out-of-band Authentication
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A method of authentication that uses a separate, independent channel or mechanism to verify a user's identity, such as a phone call or text message. Out-of-band authentication can be used as part of multi-factor authentication to enhance security and help maintain PCI DSS compliance.
Applies to. PCI DSS v4.0.1 does not use the term. It comes up as one way of supplying a second factor for the multi-factor authentication Requirement 8 requires for access into the CDE and for remote network access from outside the entity's network: a code or approval prompt delivered to a separately enrolled device is a possession factor, provided the channel is independent of the session being authenticated, so a code sent to the device the user is logging in from adds nothing. The standard's conditions on the MFA system still apply, so the mechanism must resist replay and grant access only when all factors have succeeded; in general practice a code sent by SMS inherits the weaknesses of the phone network.
Related. Multi-factor Authentication (MFA), Authentication Factor, One-time Password (OTP), Phishing-Resistant Authentication
Sources. PCI DSS v4.0.1 (June 2024)